Frequently Asked Questions

You ask.
We answer

Technical

Is Vela made from paper?

Yes, Vela is made using FSC®-certified paper fiber, sourced from responsibly managed forests.

Are there any coatings on the paper?

No. Our standard Vela products are free from coatings, ensuring they remain fully recyclable.

Is the paper durable?

Absolutely. Vela’s material is surprisingly strong and resilient, designed to protect garments through every stage — from factory to distribution center to customer.

Does Vela have a long shelf life?

When stored properly, Vela has an expected shelf life of a year or more.

We need to scan through our polybags. Are Vela paper bags transparent enough?

We offer several Vela styles, made with different materials to suit varying transparency needs. When scanning through the bag is required, we recommend Vela Plus, which has the highest clarity and works with most scanners on the market. We also offer Vela Hybrid, which lets you mix and match materials on different sides of the bag—so you can combine Vela Plus on one side for scanning and a different finish on the other to match your brand’s look and feel. In some cases, Vela Classic bags can also be scanned. Our support team is happy to help you find the best setup for your scanning needs.

Can you easily open and close Vela bags?

Vela bags are designed to be resealed up to five times while maintaining reliable adhesive strength. Laboratory tests have shown that the adhesive continues to meet quality standards even after five reseals, with only a slight reduction in peel strength. It’s important to note that these tests were conducted under controlled conditions, where the seal was opened and closed carefully to prevent damage. In real-world packing environments, where handling may be faster or less precise, performance could vary slightly depending on usage.

How much space do Vela bags occupy compared to polybags?

Vela bags are made from very thin, high-quality paper, allowing them to be comparable in space and volume to traditional plastic polybags. We collaborate with brands to reproduce the optimal bag sizes needed to fit their outer boxes and meet logistics optimization goals.

Can I ship parcels using Vela bags?

Great question! Vela bags are designed to replicate the function of lightweight polybags used for product protection within shipments, but they do not replace an outer mailer bag. For direct-to-consumer shipping, we recommend pairing Vela with your preferred outer packaging solution.

Implementation

Are there standard sizes available?

Yes, we offer 8 standard sizes of Vela which are designed to fit a variety of garment types. Here is a list of our standard sizes.

Can Vela be customized to suit my brand?

Absolutely! Vela is a great way to share your brand’s story through custom print and sizing. We can produce custom dimensions if the standard sizes aren’t the right fit.

Is it easy to make the switch to Vela?

Yes. We offer a full suite of tools and support to help you transition seamlessly to Vela. Learn more here about how we guide brands through the switch.

Will Vela work in my existing supply chain?

Yes. Our experienced local teams will work directly with your factories and distribution centers to ensure Vela is integrated smoothly into your operations.

We buy all of our trims and labels through a distributor and love their service. We’d like to eliminate our polybags—can you still support us?

No problem, we can work with your existing distributor or trims partner to service your factories just as your brand is used to.

Is Vela available where I need it?

Yes. Vela has a global supply network strategically aligned with the world’s leading apparel production regions. Here’s a list of our current global locations.

Do I need to be a large brand to use Vela?

Not at all. We offer an off-the-shelf stock program with lower minimums, perfect for smaller brands or pilot programs.

Is it expensive?

Vela’s pricing varies depending on your current packaging type and order volume — but many brands find that the overall cost is competitive, especially when factoring in sustainability goals, logistics efficiencies, and brand impact.

What are your minimums for stock or custom printed/sized bags?

From startups to global brands, Vela can be adopted at any stage of your company’s journey. We aim to find a solution for every brand and make sustainable packaging accessible to all. MOQs are typically flexible — we offer several ways to support different order sizes, whether we serve you directly or through a distributor.To find the best solution for your brand, we invite you to get in touch with our Vela team for a tailored recommendation.

What are the timelines for production?

If you’re in a hurry, our stock program is ready and offers standard sizes for quick turnaround. Custom productions and global program implementations typically take a few weeks, depending on location and bag specifications. We always work closely with our customers to align production timelines with their operational needs and ensure deadlines are met.

Do I need to put a suffocation warning on the bags?

No. Because Vela is made from paper, suffocation warnings are not required. Those warnings only apply to polybags with a thickness of 1.0 mil or less.

Sustainability

Can Vela be recycled?

Yes. Vela is curbside recyclable, meaning it can be repulped and its fibers reused in new paper products.

Is Vela compostable or biodegradable?

While Vela is made from natural paper fiber, the most circular and recommended end-of-life pathway is recycling, which allows the fibers to stay in use longer.

Does Vela have any certifications?

Yes. Vela is made from FSC®-certified paper, ensuring a verified chain of custody for the responsibly sourced wood fibers used in production.

What is Vela’s broader sustainability story?

Vela is a proud member of 1% for the Planet, donating a portion of proceeds to environmental initiatives through our Sea the Difference campaign. Learn more about these efforts here.

Our brand already uses Vela bags and shares the same sustainability values. How can we be featured as a Partner Brand on your website?

We love hearing your interest in joining the Vela movement! Please drop us a message, and our marketing team will get in touch to discuss featuring your brand as a Vela Partner.

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